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News

Contact:
Denise Villamil
AFSMI
(408) 354-7136 x210
dvillamil@afsmi.com

Axeda, ClickSoftware, NextNine, Parature, SupportSpace, Verint and Vertical Solutions Named Fall 2008 Recognized Innovators by Global Service and Support Associations

Companies Honored for Outstanding Innovation in Green Initiatives

LAS VEGAS, Oct. 21, 2008 – The Association for Services Management International (AFSMI) and the Service & Support Professionals Association (SSPA) announced the winners and finalists of the Fall 2008 AFSMI and SSPA Recognized Innovator program at the Winning Service Strategies in a Shifting Global Economy conference today in Las Vegas.  Technology and services vendors were recognized for improving the way companies provide service and support to their customers in categories representing support’s role in reducing corporate carbon footprints.

Fall 2008 Recognized Innovator Awards: Green Edition categories, finalists and winners are as follows:

Winners and finalists were selected by a panel of judges, including industry experts, AFSMI and SSPA members and Vice President of Technology Research John Ragsdale. 

"SSPA and AFSMI Research focused on a topic becoming a common boardroom conversation today: how companies can shrink their corporate carbon footprint through 'green' initiatives.  While the primary focus of most corporate green projects has been reducing electric consumption, these awards center on processes and technologies specific to support, such as virtual support operations, reducing field service visits, and field service schedule optimization. We're delighted to honor these organizations as industry leaders who are embracing green support initiatives," said Ragsdale.

The Fall 2008 Recognized Innovator Awards were evaluated on the following categories:

Spring 2009 Recognized Innovator Awards program details including milestone dates and the application will be published soon at www.thesspa.com and www.afsmi.com.

About AFSMI
Founded in 1975, the Association for Services Management International (AFSMI) is the global leader in helping service professionals and field services organizations deliver more value for their customers.  AFSMI members range from major Global 2000 companies to smaller, regional players and individual service professionals.  For more information visit www.afsmi.com.

About the SSPA
As the industry’s foremost professionals association, the Service & Support Professionals Association (SSPA) is a key resource for the information and best practices needed to make better business decisions. It brings together the best minds from across the industry spectrum – from established companies with successful track records to the pioneering newcomers with out-of-the-box ideas. The SSPA also partners with thought leaders such as J.D. Power and Associates and the Wharton School to create programs that benefit the industry. For more information, visit www.thesspa.com.

 

 

 

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