AFSMI is a global leader in helping service professionals develop their career through operational and managerial excellence. We are internationally recognized for over 30 years of experience delivering research, education, assessment and certification programs as well as conferences and events all focused on the service industry. Finally, AFSMI is a community in which like-minded professionals involved in services can exchange ideas and collaborate.
New Members
A 12-month membership is US$299/International 199 Euros
Sample Content for Potential Members – As industry leaders in service research, the AFMI publishes cutting-edge research. For a limited time, we're giving you free access to a select sampling of our most popular whitepapers. Well-researched and in high demand, these reports cover a wide range of topics from Defending Support & Maintenance Prices to Opportunities in Service Innovation. Download a free industry whitepaper now.

Renewing Members
Renew your membership today and save with this sizzling rates:
1 year at $249 US and 159 Euros
Don't forget that by renewing your membership in AFSMI, you'll be eligible to attend our conferences at the low member's rate of $2,195. That's a savings of $400.
Equipping you to succeed
AFSMI is a community of service management professionals networked together on a local, national, and global scale. We help you invigorate your career, connect with your peers, and stay on top of industry trends.
Individual Member Benefits
As an AFSMI member you have access to:
Annual Events
Chapter meetings around the world:
Identify yourself
Continuing Education:
Subscriptions to our independent publications:
